Teams.gg Matchmaking Platform
Product, UX/UI & Accessibility

Teams.gg Matchmaking Redesign

A redesign of the Teams.gg matchmaking experience, rethinking gamer profiles, navigation, and accessibility so players connect with compatible teammates faster.

CHALLANGE

  • Gamers struggle to find compatible teammates, running into mismatched skills, poor communication, and missing accessibility features.
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  • The redesign needed to make the platform usable for a broader audience and lift engagement through a clearer, more intuitive experience.

objectives

  • Improve matchmaking accuracy.
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  • Make the platform accessible to a wider audience.
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  • Raise engagement through intuitive design and smoother interactions.
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  • Simplify profile management and onboarding.

Approach

Took a user-centred approach focused on the real pain points: profile management, matchmaking accuracy, and accessibility.

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Redesigned the gamer profile summary so key stats, roles, and skills read at a glance, simplified navigation, and built inclusivity in throughout.

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Three changes anchored the work

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  1. An enhanced matchmaking filter set (skill level, communication style, game preferences)
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  2. Accessibility improvements (stronger colour contrast, screen reader support, keyboard navigation)
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  3. Refined interface with simplified dashboards and responsive layouts for a consistent cross-device experience.

key decisions

  • Led the redesign with the gamer profile summary, since clear stats, roles, and skills are what a matchmaking decision actually turns on.
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  • Treated accessibility (contrast, screen reader support, keyboard navigation) as a core requirement, not a later add-on, to widen the audience.
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  • Used responsive layouts and simplified da