Teams.gg Matchmaking Platform
Product, UX/UI & Accessibility

Teams.gg Matchmaking Redesign

A redesign of the Teams.gg matchmaking experience, rethinking gamer profiles, navigation, and accessibility so players connect with compatible teammates faster.

CHALLANGE

  • Gamers struggle to find compatible teammates, running into mismatched skills, poor communication, and missing accessibility features.
  • The redesign needed to make the platform usable for a broader audience and lift engagement through a clearer, more intuitive experience.

objectives

  • Improve matchmaking accuracy.
  • Make the platform accessible to a wider audience.
  • Raise engagement through intuitive design and smoother interactions.
  • Simplify profile management and onboarding.

Approach

Took a user-centred approach focused on the real pain points: profile management, matchmaking accuracy, and accessibility.

Redesigned the gamer profile summary so key stats, roles, and skills read at a glance, simplified navigation, and built inclusivity in throughout.

Three changes anchored the work

  1. An enhanced matchmaking filter set (skill level, communication style, game preferences)
  2. Accessibility improvements (stronger colour contrast, screen reader support, keyboard navigation)
  3. Refined interface with simplified dashboards and responsive layouts for a consistent cross-device experience.

key decisions

  • Led the redesign with the gamer profile summary, since clear stats, roles, and skills are what a matchmaking decision actually turns on.

  • Treated accessibility (contrast, screen reader support, keyboard navigation) as a core requirement, not a later add-on, to widen the audience.
  • Used responsive layouts and simplified da